Returns are processed by the local store and are subject to their individual policy. Please contact customer support and they will be able to follow up with the store you ordered through for their specific process.
If the wrong product has been delivered or is spoiled, stores will commonly coordinate a time to pick up the product for a return. There may be cases where they would have you return the product to the store. In these instances, returns are usually accepted within 5 days of the purchase. This may vary by store policies. Refunds are processed as soon the product is returned and typically hit your bank account within three to seven business days after bank processing.